FAQ



  • 1.General
    Contains general F.A.Q. questions and answers.
  • Do you carry insurance?
    Rob Godshalk13-07-2016

    Yes, we carry full liability insurance.

  • Do you offer a written contract?
    Rob Godshalk13-07-2016

    Anyone considering a professional service for their event should demand a written contract.  If the services you are inquiring do not offer any sort of written contract, stop and move on to a professional who does.

    A contract is what protects you and the service you wish to hire and binds the two parties into an agreement that details what is being offered and any remedies for problems that may arise.

  • What do you require to book my event?
    Rob Godshalk13-07-2016

    A minimum non-refundable booking fee of $300.00 or 50% of your event total, whichever is greater, along with your signed Contract Agreement will secure your booking.

  • Does my booking fee apply to the final balance of event total?
    Rob Godshalk13-07-2016

    Yes, while it is retained should you cancel or postpone your event, it does apply towards the final balance due on your event.

  • How much do you charge for your services?
    Rob Godshalk13-07-2016

    Our fees are based on several factors.  These factors may include but, aren't limited to, overall length of your event, specific services requested from sound to lighting, production standards and more.

    Please visit our Contact Us page and get your FREE quote today!

  • Who will be my DJ?
    Rob Godshalk13-07-2016

    Total Impact DJ Service is a single operator service.  This means, when you call you will be talking to your DJ and Master of Ceremonies.

  • May we met with you in person before we sign a contract?
    Rob Godshalk13-07-2016

    Although we do offer the convenience of doing everything from booking to planning your event online, I do strongly encourage meeting in person prior to signing and at least one more time prior to your event.

    It's a great way for us to get to know one another and find out if we are a good fit for you and your event needs.

  • How long will you hold our date for us?
    Rob Godshalk13-07-2016

    I do not hold dates as they are subject to availability at the time of booking.  Once you receive my contract I put a soft hold on your date for five days.  A soft hold means I won't actively attempt to book your date, however it will remain available in my inventory for others to inquire about.  Should a new inquiry come in within that five day period I will contact you and give you the opportunity to book within 24 hours, before I make contact with the new inquiry.

  • How long have you been a DJ and how many weddings have you done?
    Rob Godshalk13-07-2016

    I have been a wedding professional since 2004 and average about 20 weddings a season.

  • Do you do LGBT weddings?
    Rob Godshalk13-07-2016

    This is a very new market, thanks to the Supreme Court.  While at the time of this writing I have not performed for any LGBT weddings, it is something that I would work very closely with any couple to make sure it was done right for that couple.  This means you deserve the same level of professional services as any other couple.

  • Do you do other types of events besides weddings?
    Rob Godshalk13-07-2016

    While I do specialize in weddings, I do other events such as Sweet 16s, Corporate Events and other events requiring musical entertainment and or sound reinforcement.

  • Do you perform at more than one event per day?
    Rob Godshalk13-07-2016

    I will only take one wedding event per day but, if time between events allows I do take up to two events a day.

  • What makes you different from your competitors?
    Rob Godshalk13-07-2016

    marbmeth_mc_1_640-150x150I have spent time and effort to seek out specialized training as a Master of Ceremonies so that I can provide you with a unique experience.  With continued education my level of service will continue to rise above the rest.

    I have focused my efforts in providing you with the best in sound and lighting options, planning tools that are easy to use and a level of professionalism that is second to none,

  • Do you do outdoor events?
    Rob Godshalk22-08-2016

    Yes, as long as the event promoter or client provides shelter for the DJ setup.  Shelter can be defined as a solid structure such as a pole building or at a minimum, a fully enclose-able weather proof tent that is at least 12' x 12' with a ceiling height of at least 8'.

    Other requirements include:

    • Flat and level setup location with no obstructions between the DJ and the audience.
    • Must be located within 50' of electrical service with a dedicated 20 amp circuit, available solely for DJ use only.
  • How would you define your style when making announcements?
    Rob Godshalk13-07-2016

    My style varies depending on the situation and the desired level of interaction you desire.  With the training and talent development I continue to evolve as a Master of Ceremonies and can be as energetic as you like, motivating your dance floor or I can be reserve providing an understated yet elegant performance.  It's all up to you!

  • Will we meet again before the wedding?
    Rob Godshalk13-07-2016

    I encourage at least one final meeting in person or by phone or internet conference at least one week prior to your wedding.  This will give us a chance to go over the fine details and learn how to pronounce difficult names.

  • How do you keep your music collection up-to-date?
    Rob Godshalk13-07-2016

    I subscribe to several industry music services that get new music to me on a weekly and even daily basis.  I also supplement my subscriptions with CD and online music purchases.

  • How involved can we be in selecting music for our event?
    Rob Godshalk13-07-2016

    Musical tastes are wide and varied from person to person.  For this reason the online music request system limits the total number of songs that can be requested through four lists:

    Must Plays: is a Top 10 song list of music you want us to play at some point during your event.  As the name implies, these are Must Plays, so they will be played.

    Play if Possible: is a list of songs you'd like us to play but, if they don't get played you're okay with that.  This list is limited to 40 song selections.

    Custom: is a list of songs you can manual input the Artist and Title.  This is for those special songs that aren't in our extensive data base.  A good example would be a special YouTube song. (usually miss-tagged), for those it's always a good idea to include a link to the specific song you have in mind.  This list is also limited to 10 songs.

    Do Not Play: as the name implies this is a short list of songs you absolutely do not want us to play.

  • When do we need to submit our music requests and event details?
    Rob Godshalk13-07-2016

    Music requests for open dancing can be made up to 2 days prior to the event.  Any special requests for things like your first dance need to be made at least one week prior to allow me the time necessary to track down any unique or hard to get songs to ensure that they are available for that special moment.

    Special songs that are not available through normal channels, such as ethnically specific music, may be provided on CD at least two weeks prior to your event to allow me to process the music.

  • Do you take requests from our guests?
    Rob Godshalk13-07-2016

    Yes, in fact like you,  your guests can make requests prior to your event through our guest request system.  Your guests will be able to visit this site and log in and make up to 5 requests.  Also, we will gladly take their requests at the event itself.  These requests are not guaranteed plays but, will be worked into the set wherever possible.

  • Can we submit a Do Not Play list?
    Rob Godshalk13-07-2016

    Part of the online music request system is a Do Not Play list, I do prefer to limit this list to less than 10 specific songs.  You can however, submit other limitations such as genre or specific artists to avoid.  Please be sure to let me know how flexible you are with this list in case your guests start requesting specific songs you've placed on this list.

  • When do you arrive to set up for our event?
    Rob Godshalk13-07-2016

    Most often, depending on the complexity of the setup, I will arrive a minimum of 2 hours prior to the start of your event.

  • What will you wear to our event?
    Rob Godshalk13-07-2016

    When I first arrive for set up I am dressed casual professional.  Generally a polo style shirt and casual pants.

    Once set up and ready for performance I will change my attire to an event appropriate look, be that a dress shirt and tie all the way up to tuxedo if desired.

    Most corporate events I remain in a company polo and business casual dress pants.

  • What is included in the cost of my event?
    Rob Godshalk13-07-2016

    All events include in the pricing: Pre-event planning, meetings, equipment set up and tear down, event performance time and any additional equipment required based on the specifics of your contract.

  • How much do you charge for overtime?
    Rob Godshalk13-07-2016

    Overtime starts at the top of the hour beyond what is contracted and is billed in half hour increments due at the start of each half hour at a rate of $200.00 per hour.  Before authorizing and paying of the additional time it is important to verify with the venue that overtime is authorized by them and what their rate is for it.  The banquet manager must confirm the availability of overtime before I will commit to extending my time with you.

  • Do you require a meal?
    Rob Godshalk13-07-2016

    If you're a couple getting married and are hiring a professional to preside over your reception, you don't need to offer them a meal or expect that they should have one.  If the DJ you're considering demands a meal, immediately find a professional entertainer and Master of Ceremonies who understands the negative consequences of eating during a performance.

    That being said, while I do not require or expect to be fed at your event, it is always nice when it is offered.

  • Do you take any breaks?
    Rob Godshalk13-07-2016

    Although I may take a moment to visit the restroom, there is usually no break in the music except where appropriate.

  • What is your policy on alcohol or smoking during an event?
    Rob Godshalk13-07-2016

    I put this one under performance because both activities generally have a negative effect on performance.

    I do not drink alcohol during any performance from the time I arrive to the time I leave.  All I required is water to keep myself hydrated.

    I don't smoke and therefore will not need to take a smoke break during your event.

  • What kind of equipment do you use?
    Rob Godshalk13-07-2016

    I only use professional grade equipment.  The list of items in my inventory is very long and boring.  Suffice it to say you will not be disappointed in it's appearance or performance.

  • Do you bring backup equipment with you?
    Rob Godshalk13-07-2016

    Yes, I always have a small backup system available in case there is a failure, but there is also redundancies in my main system that allows me to reconfigure quickly without having to leave the event to retrieve my small system and greatly reduces any down time.

  • Do you have a wireless microphone?
    Rob Godshalk13-07-2016

    Yes, I employ up to three wireless systems was well as wired options when more microphones are needed.  Frankly I can't imagine any professional DJ service not having at least one wireless system and would be cautious in booking any DJ without one.

  • Do you offer a light show?
    Rob Godshalk13-07-2016

    We do offer lighting options from a lighted facade for the DJ booth to a dazzling club style show.  We offer other lighting options such as accent up-lighting, customized monograms, even a disco ball.  All customized to your event!